Q: What payment methods does Hiphopdiscounts.com accept?

A: Sbdunkmonster.com accepts Visa, MasterCard, Visa Electron, MC Maestro and Direct Debit. For first time customers please make sure to place your order to your billing address of your credit card or we will deny your transaction. After payment is competed, buyer needs to contact us immediately on the same day through email if buyer needs their item to be shipped to a different address.

Q: How does Hiphopdiscounts.com get such rare and exclusive shoes?

A: We deal with many foreign and domestic shoe stores to exchange or to buy shoe styles that are limited edition or unreleased shoes in U.S.A. In some cases we are able to purchase limited sample shoes that are soon to be released directly from factories giving our customers an exclusive shopping experience.

Q: Can you guarantee me that your shoes are 100% authentic

A: Yes, we purchase a majority of our shoes from 100% authorized retailers both foreign and domestic. Equally important, again we also purchase limited sample shoes from factories making most of our products exclusive.

Q: How does Hiphopdiscounts.com determine shoe pricing?

A: Nike does not sell to online merchants. Therefore, we get our products from international and local stores and set our prices base on our cost and we never try to overprice our shoes unlike other websites that sells shoes for over $300.

Q: Is Hiphopdiscounts.com a retail store?

A: We are currently only an online store with an office. We do not have any retail stores.

Q: What is your exchange/refund policy?

A: By shopping at Hiphopdiscounts.com you agree to our Exchange/Refund policy and are bound to follow it in the event of return regardless of the circumstances. Returns need to be made within 7 days of receipt of the item with USPS/UPS/Fedex/DHL tracking, anything beyond that cannot be returned.

Please note that all sales on Hiphopdiscounts.com.com should be considered final sale and no cancellations of orders will be permitted, it is our express intent to discourage returns: all items are mailed to the on file address and can only be returned with our permission and sole discretion.

EXCHANGES

Although Hiphopdiscounts.com does not charge buyers shipping separate from the cost of the item paid by the buyer in the event of an exchange, the Buyer must subtract the shipping cost incurred by Hiphopdiscounts.com in sending the item to the buyer as well the buyer is fully responsible in paying for the shipping of the returned item back to Hiphopdiscounts.com. The rates of shipping that Hiphopdiscounts.com is charged is 35 USD which is non-refundable The return address is different based on your region and before even beginning the returns process we require that you pay the returns/exchanges shipping fee of $35 and email us when you have paid the fee in order to get our return address. We reserve the right to reject exchanges for any reason.

If the method chosen by the buyer for returns does not include tracking or insurance the buyer agrees to assume the risk of the item being lost in transit and a refund cannot be issued until the item is returned to Hiphopdiscounts.com in perfect condition including box, tags, etc. where applicable and not worn, damaged, or used in any way that would inhibit the ability to resell the item.

RETURNS FOR MONEY BACK

Furthermore, in the event of a return for money back the order is subject to a $35 per item restocking fee.

Q: Is my payment to Hiphopdiscounts.com secure?

A: All Payments are processed through our 100% secured "https" server. Hiphopdiscounts.com will never get your credit card number and you never have to worry about your credit card info getting stolen or sold to other parties online.

Q: What is the deal with free shipping?

A: You don't pay a single cent for shipping!!! All our items are shipped for free to our customers. All you do is to pay for the price of the shoe. We use free shipping as a method to promote our business.

Q: Where I can track my Order?

USPS - USA - http://www.usps.com
CanadaPost- CANADA - http://www.canadapost.ca
ParcelForce - UK - http://www.parcelforce.com
Chronopost - France - http://www.chronopost.com
Austpost - Australia - http://www.austpost.com
For other countries refer to: http://www.trmtr.com/subpage/EMSunion.htm

Q: How long does it take for my product to arrive?

A: Worldwide 5-7 days.

Q: I don't see my question. What should I do?

A: Please email us at hiphopdiscounts@gmail.com and we will be more than happy to help you with any concerns. Thankyou